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Durham Arts Council, Inc.
120 Morris Street
Durham, NC 27701
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Come face-to-face with the arts in Durham.

A Practical Guide to Audience Development

TODAY'S ARTS MARKET:
THE BIG PICTURE

By Louise Stevens, ArtsMarket, Inc.

13. Image Matters

"The arts here are okay for (name a city), I guess." Or, "This really isn't a place you'd think of as an arts city." Or, "I don't know how good it really is here compared to (wherever)." Or, "Considering this isn't a big city, the arts are pretty decent."

Second city insecurities affect consumer perceptions of their local arts. They aren't sure how good it really is. They figure their version of a touring show isn't as good as what is coming to a city 100 miles away, their ballet's Nutcracker couldn't be as good as that other company's Nutcracker. They don't think theirs is an arts city, no matter its arts riches.

Image matters to the new generation of arts consumers. Perhaps it is their loss of boosterism, their need for new pride. They need to be reassured theirs is the best.

Return to "Big Picture" index.

Links to Related Information
About
How this initiative might be useful to your arts organization...
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The Big Picture
The major factors that are driving consumer behavior in the arts...
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Fundamental Strategies
How to respond to present trends...
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Case Studies
How the six participating organizations changed their habits...
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ArtsMarket Report
Detailed findings of the research itself...
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Customer Service
A diagnostic tool for evaluating customer service...
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Newsletters
Information and progress reports sent during the project...
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African American / Hispanic Markets
Patterns of participation, barriers to attendance and communications preferences...
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Links
Connections to national organizations and resources...
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Funders
This project was funded by...
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