
copyright © 1998-2008
Durham Arts Council, Inc.
120 Morris Street
Durham, NC 27701
919.560.ARTS




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FUNDAMENTAL STRATEGIES
1. Assume nothing.
It is all too easy for arts administrators to assume that the general public knows at least something about their organizations. Audiences in the Triangle region of North Carolina made it clear to ADI participants that there was a big gap between name recognition and actual understanding of what various arts organizations bring to the marketplace. Indeed, prospective arts patrons, as it turned out, have little or no understanding of what arts activities are available in the region. The large influx of newcomers and the general transience of many young professionals in the area require that arts providers constantly work on positioning and name recognition.
Return to "Fundamental Strategies" index.
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About
How this initiative might be useful to your arts organization...
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The Big Picture
The major factors that are driving consumer behavior in the arts...
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Fundamental Strategies
How to respond to present trends...
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Case Studies
How the six participating organizations changed their habits...
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ArtsMarket Report
Detailed findings of the research itself...
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Customer Service
A diagnostic tool for evaluating customer service...
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Newsletters
Information and progress reports sent during the project...
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African American / Hispanic Markets
Patterns of participation, barriers to attendance and communications preferences...
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Links
Connections to national organizations and resources...
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Funders
This project was funded by...
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